Krista Dunlop & Associates Inc. is a full-service communications firm, helping public and private sector organizations use a wide range of approaches and tools to enhance their impact and presence. Our core strategy is to identify each client's specific needs, offer solutions to fulfill those needs, and deliver the message convincingly to the right audiences. Our senior members always play an active role and bring sound professional judgment that ensures a clear focus. This personal approach guarantees that we deliver the advice and services clients require.
Everyone in the organization is involved in the continuous improvement of services to anticipate and exceed customer expectations. This philosophy is guided by five operating principles. They are:
- Customer Focus
- Customer satisfaction is the paramount objective of all company activities. Meeting the requirements and expectations of our customers is the primary task of every associate.
- Continuous Improvement
- Our activities will focus on continuous improvement as a primary business objective. Our services, together with the processes and systems that support them, will be first-class.
- Associate Involvement
- We will foster an environment and related value system in which all associates are personally involved, individually and as team members, in establishing and achieving company goals.
- We will develop and maintain mutually beneficial partnerships with those who share our commitment to achieving increasing levels of customer satisfaction through continuous improvements in service, timeliness and cost-effectiveness.
- Highest Standards of Conduct, Ethics and Integrity
- We will conduct our business in strict compliance with applicable laws, rules and regulations; with honesty and integrity; and with a strong commitment to the highest standards of business ethics.
is to meet or exceed our clients' expectations of the reach, effectiveness and impact of our programs - every time.
is to be the premiere business communications consulting company in the Ontario region.
revolves around achieving long-term success through customer satisfaction.